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Description
SupportReview is the perfect solution for providing online support to your customers. From small businesses to larger corporations, SupportReview gives you the power and control you need to simplify communication with your clients - you'll save time and money.
Features
* SupportReview is so easy to use and install, you can begin using it within minutes.
* Customers can create tickets without having to go through a painful account creation process.
* Customers can also optionally create a user account to keep track of their tickets and contactinfor mation.
* Staff members can create an unlimited number of departments, each with their own custom fields, powerful auto-replies, and assigned staff personnel.
* Support tickets can be created through a simple web interface and be imported from POP3 email accounts.
* Powerful built-in knowledge base system allows your customers to find answers to common |
